Frequently Asked Questions

We're here to make your experience as smooth (and flavorful) as our spreads. Below are answers to the questions we get most often.

Product + Ingredients

Yes! All of our butters are 100% plant-based and completely dairy-free. We use ingredients like coconut oil, herbs, and spices to achieve our rich, creamy texture.
Yes, our entire product line is vegan and free from animal products.
Our butters are made without dairy, eggs, or soy. However, they are produced in a facility that also processes tree nuts and soy. Please check individual labels for specific allergen information.
We source high-quality, mostly organic ingredients wherever possible. Each batch is handcrafted with intention and flavor-first quality.

Unopened, our butters stay fresh in the fridge for up to 3 months. Once opened, we recommend using them within 4 weeks for the best flavor and texture.
Yes! Our butters freeze beautifully. Store in an airtight container for up to 3 months. Just thaw in the fridge before using.
Keep your butters refrigerated after opening. They may soften at room temperature but should always be kept cool to maintain freshness.

Yes, we ship anywhere in the continental U.S. Orders typically arrive within 3–5 business days.
We offer local pickup in select areas. Check our shipping page or reach out to us to confirm availability in your area.
We ship Monday–Wednesday to ensure your butters don’t sit in transit over the weekend. You’ll receive tracking information once your order ships.

Due to the perishable nature of our products, we don’t accept returns. However, if your order arrives damaged or incorrect, contact us within 48 hours—we’ll make it right.
Email us at hello@spreadandsoul.com or use our Contact page. We typically respond within 24–48 hours.

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